For some users, e-mails do not arrive without manually sending and receiving them. If you are having sync issues, you can force a connection status shows disconnected manual sync by selecting the Sync button via the View tab on the Ribbon. A status message appears at the bottom of the message list while Outlook is syncing.

Repair your classic Outlook program

It includes a listing of your accounts, autocomplete information, and your name and initials. To repair your Outlook profile or create a new one, see Fix your Outlook email connection by repairing your profile. Go to your Outbox and then open the stuck email messages. If that message has an attachment that’s larger than 20MB, delete the attachment and either attach a smaller file Repair Outlook Profile Online or attach a link to the attachment. For more information, go to Reduce attachment size to send large files with Outlook or Exchange Online limits.

Make sure you are connected to the Internet

For more information, please go to Sync to manually check for new mail and to send messages in Outlook. Sometimes, an Outlook add-in will crash and prevent your email messages from sending. To disable all add-ins, you can start Outlook in safe mode. If you can send email while Outlook is in safe mode, creating a new Outlook email profile should allow you to send email again.

Check your blocked users list

If you’ve changed your password on the website for your email account, you’ll need to change it in new Outlook, too. Sign up for tips and industry insights to level up your emailing skills. Outlook lets you block a sender or a domain in just a few clicks. This is a great way to protect your inbox from spammers and cyberbullies. If an email triggers the spam filters, Microsoft automatically moves it to your junk folder.

Create a new Profile

But if you’ve never cleaned your inbox, then you might have maxed out your storage limit. So if you’re waiting for an email from someone, you may want to check if the sender is registered on your blocked users list. But still, it’s worth checking if other users are currently experiencing similar issues with Outlook. Microsoft comes with a great option called Work Offline.

• If you’re using cPanel, Outlook is most likely setup with POP3 account or IMAP.
• Find solutions to common problems or get help from a support agent.
• A status message appears at the bottom of the message list while Outlook is syncing.
• But if you’ve never cleaned your inbox, then you might have maxed out your storage limit.
• A profile is a group of settings that controls how Outlook works.
• Sign up for tips and industry insights to level up your emailing skills.

For more information, visit Add an email Microsoft Outlook Email Repair Tool Online account to Outlook for Windows. If that doesn’t fix the problem, see the next section. To get help and troubleshoot other Microsoft products and services, enter your problem here.